Internal Sales - Administrator

Job Title: Internal Sales / Office Administrator

Location: Milton, Otago

About Us:

South Otago Windows & Doors is a well-established and respected local fabrication business in Milton, specializing in the supply and installation of high-quality windows and doors. We pride ourselves on exceptional customer service, quality products, and a friendly, supportive work environment.

The Opportunity:

We are seeking a motivated and versatile individual to join our team as an Internal Sales / Office Administrator. This is a dynamic role that sits at the heart of our operations, providing crucial support to both our sales efforts and general office functions. If you're a people person with strong organizational skills and a can-do attitude, we'd love to hear from you!

Key Responsibilities:

Client Assistance:

• Greeting and assisting walk-in clients, understanding their needs, and providing product information.
• Answering incoming phone calls and emails, addressing inquiries, and directing calls as appropriate.
• Assisting clients with product selection and initial quoting.
• Scheduling appointments for sales consultations and installations.

Sales Support:

• Preparing and following up on quotes and orders.
• Maintaining customer relationship management (CRM) records.
• Collaborating with the sales team to ensure smooth transitions from inquiry to sale.

General Administration:

• Managing office correspondence and filing systems (both physical and digital).
• Processing invoices and assisting with basic bookkeeping tasks.
• Maintaining office supplies and ensuring the office runs smoothly.
• Assisting with marketing activities and social media updates as required.
• General data entry and administrative tasks to support the wider team.

What We're Looking For:

• Experience: Proven experience in an administrative or customer service role is highly desirable. Experience in sales support or the building industry would be an advantage but is not essential.
• Communication Skills: Excellent verbal and written communication skills, with a friendly and professional telephone manner.
• Customer Focus: A genuine desire to help customers and provide an outstanding experience.
• Organizational Skills: Strong attention to detail, highly organized, and able to manage multiple tasks effectively.
• Tech Savvy: Proficient in Microsoft Office Suite (Word, Excel, Outlook). Experience with V6 or Monday.com is a plus.
• Attitude: Proactive, self-motivated, reliable, and a team player with a positive approach.
• Local Knowledge: Familiarity with the local Milton and South Otago area is a plus.

What We Offer:

• A supportive and friendly team environment.
• Opportunity to work with a reputable local business.
• Varied and engaging work.
• Competitive remuneration based on experience.
• On-the-job training and opportunities for growth.

How to Apply:

If you are a highly organized, customer-focused individual looking for a challenging and rewarding role, we encourage you to apply! Please submit your CV and a cover letter outlining your relevant experience and why you are the ideal candidate for this role to:

Vincent Allnutt
vincent@sowd.co.nz 

Or drop it off in person at South Otago Windows & Doors, 46 Tokoiti Rd, Milton.

Applicants must be legally entitled to work in New Zealand.