Branch Manager

As Branch Manager, you’ll be the face of our Balclutha location - managing customer relationships, supporting walk-in clients, and ensuring the retail space is running smoothly. You’ll also step in with technical support when needed, making this a hands-on and varied role.

Key Responsibilities

• Outbound Account Management: Proactively engage with South Otago customers to maintain and grow relationships, including site visits and follow-ups.
• Customer Service: Attend to walk-in customers with professionalism and care.
• Technical Assistance: Provide basic technical support when in-house staff are unavailable.
• Retail Merchandising: Maintain a clean, well-stocked, and visually appealing retail area.
• Branch Operations: Oversee daily operations, reporting, and team coordination.

What We’re Looking For

• Experience in ICT account management, retail, or customer service.
• Technical aptitude or willingness to learn basic troubleshooting.
• Strong communication and small-team leadership skills.
• Ability to multitask and stay organised.
• Merchandising experience is a plus.

What We Offer

• A dynamic and supportive team environment.
• Opportunities for professional growth.
• Competitive salary and benefits.
• A chance to make a real impact in the South Otago community.

Ready to lead our Balclutha branch? Apply now with your CV and cover letter! For questions, contact vacancy@prosouth.co.nz