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Heartland Services provides information for people who live in provincial or rural areas of New Zealand and how they can access government services. 

Clutha Development is the local Heartland Services co-ordinator for the Clutha District and offers the opportunity to meet face to face, in our community, or with a government agency representative.

A range of services and information are available, including:

  • Forms – print or photocopy for free
  • Guidelines
  • Email and Phone facilities
  • Access to JP services – drop-in service every Friday 2pm – 5pm
  • Access to Government websites
  • Meeting rooms available for community organisations and services

An example of the government organisations we offer access to are:

  • ACC – New Zealand’s accident compensation scheme provides 24-hour no-fault personal accident insurance cover
  • Careers New Zealand – Assists you with deciding on a job, training, or career path that’s right for you, with information and support at any age or stage of your life
  • Oranga Tamariki – The government agency that has legal powers to intervene to protect and help children who are being abused or neglected or who have problem behaviour
  • Department of Corrections – Manages offenders on sentences and orders imposed by Courts and the Parole Board
  • Ministry of Justice – Courts – Part of the Ministry’s role is to provide services and facilities that support judicial decision-making processes and the process of bringing proceedings to courts, tribunals and authorities to be heard and decided.
  • Ministry of Business, Innovation and Employment (MBIE) – Provides information, services and support covering almost every aspect of work and business
  • Kainga Ora – Provides New Zealanders with access to good quality, affordable homes. It is also the government’s main advisor on housing, and services related to housing
  • Inland Revenue (IRD) – Advises about obligations and entitlements concerning tax, rebates, child support and family assistance and student loans
  • Internal Affairs – Administers adoption, lottery and community grants and funds, Passports, Registering births, deaths and marriages and social services for children, young people and their families
  • Maori Land Court – Hears matters relating to Maori land
  • Ministry for Primary Industries (MPI) – Informs, advises, regulates and delivers services relating to the agriculture, forestry, rural affairs, biosecurity and food safety
  • StudyLink – Services of the MSD and is responsible for Student Allowances, Student Loans and Unemployment Benefit Student Hardship
  • Te Puni Kokiri – Focuses on providing high quality policy advice to Government. It also provides services to assist Maori achieve their development aims
  • Work and Income – Helps job seekers and pays income support on behalf of the Government
  • Workbridge – Provides a proessional employment service for people with all types of disabilities and injuries, not matter what the disability or skill level
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