Site Manager - Arches
Full job description
Arches is set to become Balclutha’s ultimate modern hospitality venue when it opens later this year at the historic site of the former Hotel South Otago. We’re now seeking an experienced and passionate Site Manager to take control of front of house operations and lead our team.
Don’t miss this rare opportunity to make your mark in a new and long-awaited South Otago venue.
About the Role
The Site Manager role is a permanent, full-time position working across a seven day/week roster.
Responsibilities will be diverse and will include recruiting and training a standout FOH team, overseeing daily venue operations, managing reservations, customer interactions and overall service execution, mentoring staff and providing ongoing training, rostering staff, assisting with promotions and events, and generally ensuring Arches delivers consistently high service standards and a positive customer dining experience at all times.
What Are We Looking For?
The successful candidate will have a strong background in hospitality and be a confident leader who thrives in a fast-paced environment. You will have a passion for delivering outstanding customer service and will know what it takes to keep both staff and customers happy.
Highly organised with fantastic communication skills you will also be an effective problem-solver with experience in training and managing a team.
Our ideal candidate will also have:
What Can We Offer?
If you’re looking for your next challenge in hospitality and are keen to be part of something exciting, please apply online or for more information contact Ross Ballcoch – CEO/ General Manager Clutha Licensing Trust: ross@clt-trust.co.nz or 027 208 0013
Applications close 30 May 2025
Don’t miss this rare opportunity to make your mark in a new and long-awaited South Otago venue.
About the Role
The Site Manager role is a permanent, full-time position working across a seven day/week roster.
Responsibilities will be diverse and will include recruiting and training a standout FOH team, overseeing daily venue operations, managing reservations, customer interactions and overall service execution, mentoring staff and providing ongoing training, rostering staff, assisting with promotions and events, and generally ensuring Arches delivers consistently high service standards and a positive customer dining experience at all times.
What Are We Looking For?
The successful candidate will have a strong background in hospitality and be a confident leader who thrives in a fast-paced environment. You will have a passion for delivering outstanding customer service and will know what it takes to keep both staff and customers happy.
Highly organised with fantastic communication skills you will also be an effective problem-solver with experience in training and managing a team.
Our ideal candidate will also have:
- At least 2 years’ experience in a similar role
- Current Licence Controller Qualification and Managers Certificate (or be able to obtain one)
- An understanding of directing operations in a fast-paced hospitality environment
- A professional and collaborative approach to managing staff
- Restaurant management software experience
- A strong focus on customer service, building relationships and driving consistency
- A solid understanding of health and safety and legal regulation compliance
- The ability to effectively delegate and give clear instructions
- The ability to work effectively under pressure and multitask
- A commitment to service excellence
What Can We Offer?
- The opportunity to launch a brand new and highly anticipated establishment
- The chance to build and train your own team
- A rewarding role and the chance to play a key part in the delivery of an exciting new hospitality venue for the South Otago region
- A competitive salary and staff benefits
If you’re looking for your next challenge in hospitality and are keen to be part of something exciting, please apply online or for more information contact Ross Ballcoch – CEO/ General Manager Clutha Licensing Trust: ross@clt-trust.co.nz or 027 208 0013
Applications close 30 May 2025
- Classifications: Accommodation & Food Services, Retail Trade,
- Company: Clutha Licensing Trust
- Work Type: Full Time
- Sector: Private
- Town: Balclutha
- Region: Balclutha
- Country: New Zealand