Customer Services Representative - Milton Clinic

Join a new team and be part of something exciting! 

We have a fantastic opportunity for a passionate and motivated Customer Service Representative to join VetSouth’s brand-new rural clinic in Milton! This is your chance to be part of an exciting new chapter, helping us build strong client relationships and make a real impact in the local community. 

In this varied role, you’ll work closely with our Clinic Coordinator and clinical teams to provide top-notch customer service, keep the clinic running smoothly, and ensure our clients feel welcomed and supported. 

About the Role: 
This role will primarily be farmer focussed ensuring we have what they need when they need it in store and in future will grow into:  

• Retail and inventory tasks – keeping products well-stocked and displays eye-catching 

• Booking production animal and companion animal consultations and surgeries 

• Providing administrative support to vets and technicians 

You’ll also play a key part in: 

• Engaging with the local community and building lasting client relationships 

• Contributing to marketing, merchandising, and clinic events 

• Health & Safety as both the clinic’s Health & Safety Representative and Fire Warden. 

About You: 
We’re looking for someone who thrives on a new challenge, is self-motivated and is excited about helping us grow our presence in Milton. You’ll bring: 

• At least 3 years’ experience in a customer-facing role 

• Strong computer skills (Microsoft Office confidence is a bonus!) 

• A passion for rural NZ communities and knowledge of the farming industry 

• Great communication and relationship-building skills 

• A proactive, organised approach with excellent attention to detail 

Previous experience in agri-retail or agri-business is an advantage but not essential if you’re keen to learn and bring a great attitude. 

Why Join VetSouth? 

• Be part of a supportive, friendly, and passionate team 

• Play a key role in launching and shaping a new clinic location 

• Work for a progressive company with a strong reputation in rural animal health 

• Enjoy variety – no two days are the same! 

• Make a positive impact in your local community 

About VetSouth: 
VetSouth is a well-respected animal health business with a network of clinics across Southland, Otago, and beyond. We pride ourselves on innovative, high-quality service and a strong commitment to supporting rural communities. 

If you’re excited to be part of this new adventure and want to work with a team that truly values its people and its community, we’d love to hear from you. Apply now and help us make VetSouth Milton a fantastic success!