Internal Sales - Administrator

Job Title: Internal Sales / Office Administrator

Location: Milton, Otago

About Us:

South Otago Windows & Doors is a well-established and respected local fabrication business in Milton, specializing in the supply and installation of high-quality windows and doors. We pride ourselves on exceptional customer service, quality products, and a friendly, supportive work environment.

The Opportunity:

We are seeking a motivated and versatile individual to join our team as an Internal Sales / Office Administrator. This is a dynamic role that sits at the heart of our operations, providing crucial support to both our sales efforts and general office functions. If you're a people person with strong organizational skills and a can-do attitude, we'd love to hear from you!

Key Responsibilities:

• Client Assistance:

  • Greeting and assisting walk-in clients, understanding their needs, and providing product information.

  • Answering incoming phone calls and emails, addressing inquiries, and directing calls as appropriate.

  • Assisting clients with product selection and initial quoting.

  • Scheduling appointments for sales consultations and installations.

• Sales Support:

  • Preparing and following up on quotes and orders.

  • Maintaining customer relationship management (CRM) records.

  • Collaborating with the sales team to ensure smooth transitions from inquiry to sale.

• General Administration:

  • Managing office correspondence and filing systems (both physical and digital).

  • Processing invoices and assisting with basic bookkeeping tasks.

  • Maintaining office supplies and ensuring the office runs smoothly.

  • Assisting with marketing activities and social media updates as required.

  • General data entry and administrative tasks to support the wider team.

What We're Looking For:

• Experience: Proven experience in an administrative or customer service role is highly desirable. Experience in sales support or the building industry would be an advantage but is not essential.

• Communication Skills: Excellent verbal and written communication skills, with a friendly and professional telephone manner.

• Customer Focus: A genuine desire to help customers and provide an outstanding experience.

• Organizational Skills: Strong attention to detail, highly organized, and able to manage multiple tasks effectively.

• Tech Savvy: Proficient in Microsoft Office Suite (Word, Excel, Outlook). Experience with V6 or Monday.com is a plus.

• Attitude: Proactive, self-motivated, reliable, and a team player with a positive approach.

• Local Knowledge: Familiarity with the local Milton and South Otago area is a plus.

What We Offer:

• A supportive and friendly team environment.

• Opportunity to work with a reputable local business.

• Varied and engaging work.

• Competitive remuneration based on experience.

• On-the-job training and opportunities for growth.

How to Apply:

If you are a highly organized, customer-focused individual looking for a challenging and rewarding role, we encourage you to apply! Please submit your CV and a cover letter outlining your relevant experience and why you are the ideal candidate for this role to:

Vincent Allnutt

vincent@sowd.co.nz

Or drop it off in person at South Otago Windows & Doors , 46 Tokoiti Rd, Milton.

Applicants must be legally entitled to work in New Zealand.