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The Salvation Army, Milton Family Store is a growing new store, and we are looking to fill the above new position.  The successful applicant will be a person with a passion for retail, and the skills to lead, develop, and grow our Store positively into the future.


About the role

The Family Store Team Leader will provide vital support and assistance as part of the Senior Leadership Team, implementing strategic direction and operations, leading the performance of the Milton Family Store to meet agreed financial and operational targets. You will work by applying sound judgement and supporting operational excellence.  You will also be required to work in our Balclutha Store from time to time.

Areas of key focus include:

  • People Management – Staff and volunteers, customer service, Health & Safety.
  • Donation Processing – receiving, sorting, displaying, and disposal of unsalable items.
  • Financial Management– cash handling, banking, reporting, budgets and KPI monitoring.

Key Competencies:

  • A relational people approach; with strong operational skills to work well in a team to achieve goals, with the energy, passion and competencies to turn vision into reality.
  • Ability to relate to people from a diverse range of backgrounds, sensitive to ethnic, cultural and issues; and to build long term positive working relationships.
  • Well organised with ability to prioritise multiple tasks and especially those that will create maximum financial return
  • Be flexible with duties, as these will be many and varied
  • Ability to remain calm and objective under pressure
  • A business focused attitude, with a good knowledge of sales/ retail.
  • Goal and target focused and able to evaluate and analysis numerical data to inform decisions.
  • The ability to communicate effectively, verbally and in writing.
  • An ethical approach to working in a respectful, honest and transparent way to build trust across the family stores, upholding the values of The Salvation Army.
  • Creative, with an eye for presentation and layout.
  • Willingness to contribute to the mission of The Salvation Army.

Candidates should be adaptable, energetic, self-motivated and committed to our mission of ‘caring for people, transforming lives and reforming society’.

This is a fixed term position for 12 months ( 4 x 7.5hr days including Saturday)

Please email your CV (including referee names) and covering letter, along with a completed application form to Kaye Bell, South Otago Mission Director.

Our application form can be downloaded and needs to be included as part of your application from:

Applications for this position will need to have NZ residency or valid NZ work visa. All employment offers are subject to the completion of a satisfactory Ministry of Justice clearance.

  • Classifications: Retail Trade
  • Company: Salvation Army
  • Work Type: Fixed Term
  • Sector: Private
  • Town: Milton
  • Region: Balclutha
  • Country: New Zealand