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Clutha Development is here to support you and your business through this extraordinary time

  • Alert Level 2 Information
  • Financial Support
  • Get in touch

Alert Level 2

Announcement 11 August 2020

The Auckland region will move to Alert Level 3 from midday today, Wednesday, 12 August, for the next three days until midnight Friday, 14 August.  The geographic boundary is that of the Auckland Super City.

The rest of New Zealand will move to Alert Level 2 and this will run through till midnight on Friday, 14 August.  This means social distancing measures will apply.  Mass gatherings limited to 100 people.  All other guidance about Level 2 will apply.  The Prime Minister noted mask use is encouraged in public places, if you can.

Alert Level 2 for workplaces and businesses

Businesses can open to the public if they are following public health guidance, which include physical distancing and record keeping.

At Alert Level 2 businesses can operate if they’re able to do so safely.

Level 2 Guidelines 

Level 2 guidelines for accommodation providers 
Level 2 guidelines for adventure operators

Golden rules for business at Alert Level 2:

  • Do everything you can to reduce the risk of COVID-19 transmission at work — we all have a part to play in keeping each other safe. 
  • COVID-19 is still out there. Play it safe.
  • All businesses can operate if they can do so safely. Alternative ways of working are still encouraged where possible.
  • Talk with your workers to identify risks and ways to manage them.
  • Ask everyone, workers, contractors and customers, with cold or flu-like symptoms to stay away from your premises.
  • Keep groups of customers at least 1 metre apart, or 2 metres for retail businesses.
  • Keep contact tracing records of anyone who will have close interaction for example workers, contractors or customers. Retail businesses are not required to keep contact tracing records.
  • Reduce the number of shared surfaces, and regularly disinfect them.
  • Wash your hands. Wash your hands. Wash your hands.

More information for engaging with customers and working in close personal contact can be found on the COVID-19 website


COVID Tracer QR Code Requirement

QR code requirement 
If you have not already generated an official QR code poster for each of your premises, you will need to get your posters before 11:59am on 19 August 2020 through the webform here

Display an official QR code poster wherever people enter your premises to support contact tracing with the NZ COVID Tracer app
How it works

  1. Verify your identity
    You’ll need a valid New Zealand driver licence to verify your identity. If you don’t have a driver licence, you can still request posters by following these instructions.
  2. Enter your location details
    Provide the physical address and contact information of your location
  3. Get your official NZ COVID Tracer QR code poster
    Receive your QR code poster via email once it’s ready
  4. Display the poster at your entrance
    Print out copies and display them wherever people enter your premises 

Alert Level 2 General

At Alert Level 2 the disease is contained, but there is a risk of community transmission.

Alert Level 2 is not life as normal. You can still go to work and school, but you should:

  • keep your distance from other people in public
  • wash your hands
  • sneeze and cough into your elbow
  • keep a track of where you’ve been and who you’ve seen
  • wear a mask if you can

Financial support

Small Business Cash Flow Loan scheme (SBCS)
One-off government loans are available for businesses and organisations impacted by COVID-19, including sole traders and the self-employed, to help with cash flow. Applications are open until the end of 2020 and can be made through myIR. Here’s an overview of the scheme. Detailed information can be found on the Inland Revenue website.

The SBCS is open to small to medium businesses with 50 or fewer full-time employee equivalents. This includes sole traders and self-employed businesses. To get an indication of your eligibility, use the SBCS eligibility tool. For a full
list of detailed criteria, visit Inland Revenue.

Details of the loan include:
  • $10,000 to be provided to eligible businesses
  • an additional $1800 per full-time employee equivalent
  • interest free if the loans are paid back within a year
  • an interest rate of 3% for a maximum term of five years
  • repayments not required for the first two years.
The maximum amount you can borrow depends on the number of full-time and part-time
employees you have. If you are a business without employees, ie sole trader or self employed,
you can receive a loan of up to $11,800. Inland Revenue has a calculator to help you work out how much you may be able to borrow.

You don’t have to accept the full loan amount you’re offered, and can decide to take a
smaller loan. If you received the wage subsidy, the number of employees you noted in that application will be applied to your SBCS application.

How to apply

Applications are open until the end of 2020 through myIR. Go to the I want to section, and select Apply for the small business loan. myIR — Inland Revenue

If your businesses doesn’t have a myIR account, you will need to create one to apply. Most applicants will receive their loan payment in full from Inland Revenue within five working days.

Keep in mind you can only apply once and can’t change your application once submitted. So you may want to speak to your accountant or advisor before applying to make sure the loan is the best option for you.


The Regional Business Partner Network (RBP) can support you in both business recovery and growth

Whether your business is moving into recovery mode and looking for guidance, or is focussed on building capability and growth, there are resources and support available through the Regional Business Partner Network (RBP) designed to help you, including:

In addition to the RBP network, there is other support available for businesses including:

  • COVID-19 Business Helpline, is available if you have questions about government support, the wage subsidy, the Small Business Cashflow Loan Scheme, business cashflow and tax measures, business debt. Or your query may be around restructuring, health and safety, business continuity and planning for the future.
  • South Island – 0800 505 096
  • Curated information just for you with Kiwi Business Boost; answer a few quick questions about your business, what you're focussed on and how you are feeling, and receive free advice, tools, tips, events and articles specifically tailored to your needs. Click here.
  • Free webinars targeted at key issues facing businesses, including finance and cashflow management, business continuity planning, guides to setting up e-commerce and much more. Click here to view webinars delivered to date.
  • Business Mentoring Support via Business Mentors New Zealand; an independent national business mentoring service provider to the small business sector in New Zealand. The service matches experienced businesspeople, the Mentors, with small business owners. For more information and to register click here.
  • COVID-19 information for businesses, the Governments central resource for COVID-19 business information, including the latest news and updates, cash flow loans and support, wage subsidy and leave support, plus much more, here.
  • Export-specific information and support relating to COVID-19 from NZTE, including international market updates, Government packages and support, and useful tools and resources to help you manage COVID-19 business impacts.

Register now

Ready to grow your business? Or think you can provide New Zealand businesses with support or training solutions? Register here.

Email Database – Updates

Since the outbreak of COVID-19, we are being continuously updated with information regarding all things COVID-19. Our aim is to pass on this information to our local businesses as soon as possible, through our email database.

Are you receiving our emails? If not, to sign up, please email your business contact details to:


Clutha Em​ergency Manageme​​nt

Welfare Factsheet (Published by NZ Govt)
Welfare Registration Form​ (Clutha District Council)